Frequently Asked Questions

Frequently Asked Questions (FAQ) about the Éleva 3-in-1 Dog Water Bottle

We know you have questions, and we're here to answer them. Here are the most common questions about your new adventure companion:

1. What exactly is included in the 3-in-1 Dog Water Bottle? Our multifunctional bottle includes a water compartment with an integrated drinking bowl, a space to store snacks or dry food, and a waste bag dispenser at the bottom for easy and responsible cleanup. Everything you need in one place!

2. Is it easy to use and refill? Absolutely! The bottle is designed to be intuitive. Water dispenses easily by pressing a button, and any excess can be collected back. Refilling water, snacks, and bags is very simple, with wide and secure openings.

3. What materials is the bottle made of? Are they safe for my dog? The 3-in-1 Dog Water Bottle is made with high-quality, durable materials that are 100% safe for your pet. It is BPA-free and free from other harmful chemicals, ensuring the health and well-being of your companion.

4. What is the water and snack capacity? The water capacity is 300 or 600 ml, and the snack compartment can store approximately 100 grams. It's ideal for daily walks, hikes, or short trips.

5. Is it leak-proof? Yes, the bottle features an airtight sealing system and a locking button to prevent accidental spills in your backpack or bag. You can carry it with complete confidence.

6. How do I clean the bottle? It's very easy to clean. All parts are detachable and can be hand-washed with water and mild soap. We recommend cleaning it regularly to maintain hygiene.

7. Is it suitable for dogs of all sizes? Yes, the drinking bowl design is suitable for dogs of different sizes, from puppies to large breeds. Its compact format makes it comfortable for any owner to use.

8. How long will it take for my order to arrive? Your 3-in-1 Dog Water Bottle will arrive within an estimated 4 to 8 business days from the confirmation of your order. We will send you a tracking number so you can know its location at all times.

9. What if I'm not satisfied with my purchase? We offer a 30-Day Satisfaction Guarantee. If for any reason you are not completely happy with your bottle, you can return it without any hassle. Furthermore, returns are completely free. Contact us at hola.eleva@zohomail.eu for any inquiries.